Position Overview

We are looking for a Female Patient Scheduling Specialist with excellent communication skills and prior experience in patient scheduling for a US medical practice. If you are customer-focused, organized, and confident in handling patient appointments, we’d love to hear from you.

Key Responsibilities

• Schedule, reschedule, and confirm patient appointments.
• Handle inbound and outbound patient calls professionally.
• Verify patient information and appointment details.
• Coordinate with healthcare providers and clinic staff.
• Maintain accurate scheduling records in the practice management system.
• Provide excellent customer service while addressing patient inquiries.
• Follow clinic protocols to ensure efficient appointment management.

Requirements

• Minimum 6 months of experience in Patient Scheduling or Customer Support for a US medical clinic.
• Excellent verbal and written English communication skills.
• Strong customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Good organizational and time management skills.
• Basic knowledge of healthcare scheduling systems is preferred.

Why Join Us?

• Competitive salary package.
• Professional and supportive work environment.
• Career growth opportunities in the US healthcare industry.
• Work with an experienced healthcare operations team.